ONLINE PRIVACY POLICY

 

Last updated on September 2024

At Maui Family Support Services, Inc. (MFSS), we take precautions to protect your information. We are committed to preserving the privacy of our clients and donors who use our site and our services. This privacy policy explains how Maui Family Support Services, Inc. collects and uses the personal information that you entrust to us through your donations to our organization.

This privacy statement discloses the privacy practices for www.mfss.org. If you have questions or concerns regarding this statement, you should first send an email to  [email protected].

 

 What Information Do We Collect?
Personally Identifiable Information
When you donate to Maui Family Support Services, Inc. using our website, we collect specific personal information that is used to process your transaction. This may include your name, mailing address, phone number, email address, and credit card number and expiration date. This information will enable Maui Family Support Services, Inc. to acknowledge your donation directly and to send you follow-up information about our programs. Maui Family Support Services, Inc. will not release personally identifying information to any third party without your permission unless it is for the express purpose of processing your donation.

 When you inquire about services provided by Maui Family Support Services, Inc. through our Program Information Request, we collect personal information that is used to contact you and provide you with the information requested. Contact may be made by USPS mail, email, phone call or text.  By completing this form you are verifying that give permission to receive communications via any one of these methods.

 Maui Family Support Services, Inc. uses various third-party social media features/platforms including but not limited to Facebook and Instagram.  These may collect your IP address and require cookies to work properly.  These services are governed by the privacy policies of the providers and are not within Maui Family Support Services, Inc.’s control.

 Your personal information is kept private and secure by Maui Family Support Services, Inc. and is never sold, rented, or traded to third parties. Your personal information is used only to perform the services or to enact the transactions that you authorize through the site.

Maui Family Support Services, Inc. does not retain, share, store, or use personally identifiable information for any secondary purposes.

 

How Do We Protect Your Information and Keep It Secure?
Maui Family Support Services, Inc. has security measures in place to protect against the loss, misuse or alteration of the information under our control. We use a secure server and transmit information using the secure socket layer (SSL) encryption protocol. All systems are protected by a firewall and secure, restricted access for your protection.

 

How Can You Control the Use and Collection of Information?
Maui Family Support Services, Inc. provides you with the following choices regarding the use and collection of your information:

  • You may set your browser to:
    1. Inform you when cookies are being set before a cookie is stored; (2) not accept cookies at all; and (3) erase all cookies from your hard drive. However, if you choose to reject or erase cookies, your ability to navigate our site may be limited.
    2. You may choose not to provide Maui Family Support Services, Inc. with any contact information. However, if you do so, we will be unable to respond to your inquiries for information on services we provide. Additionally, your ability to navigate our site may be limited.
    3. If you would like to opt-out of receiving further information from Maui Family Support Services, Inc., send an email to [email protected]. If you choose to email us, please include your name and email address in the body of the email and reference “Remove” on the subject line of the email. If you have any questions about this privacy policy or the practices of our website, please contact [email protected].

 

Text Messaging:

Text messages may be sent to individuals seeking program information through our Program Information Request form on this site.  An option to agree (by check box) to text messaging is included on this form.  For individuals who participate in programs which utilize text messaging to communicate, the specific programs application/registration form provides a place for the individual to agree to text messaging.   Individuals who do not wish to receive communications via text message have the option to opt out by responding to a text message with “STOP”.  

 

Mobile Subscriber Information:

Your personal information, including mobile number,  is kept private and secure by Maui Family Support Services, Inc. and is never sold, rented, or traded to third parties. Your personal information is used only to perform the services provided by our programs.

 

 

This privacy policy may be subject to updates. Any material future changes or additions to the processing of personal information as described in this privacy policy affecting you will be communicated to you through an appropriate channel.

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